This privacy notice discloses the privacy practices for www.billingsleyseptic.com/. This privacy notice applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to follow up on an appointment.

You may unsubscribe from these emails at any time using the link in any message.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.

Security

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately by contacting the telephone number or email address on this website.

Text Messaging (SMS) and Mobile Information

When you provide your mobile phone number to Billingsley & Brooks Septic Tank Company L.L.C. — through a form on this website, in person at the time of service, or by contacting us — we may use it to send you service and account notifications by text message. These include septic maintenance reminders, appointment scheduling and confirmations, technician arrival notices, and service and invoice notifications.

We collect and store your mobile phone number together with a record of the consent you gave, including the date, the method, and the language you agreed to. We use this information only to send the messages described above and to maintain proof of consent.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services to us, such as our messaging platform and customer service providers, is permitted solely so that we can deliver the service. All other categories of information sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We do not sell or rent your phone number.

Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message from us, and you can get help by replying HELP or calling us at (336) 342-0608.

Billingsley & Brooks Septic Tank Company L.L.C.

• 149 Penn Rd., Reidsville, NC 27320
• (336) 342-0608
• installs@billingsleyseptic.com